Request a quote
Answer a few quick questions about your vehicle, the service you want, its current condition, your town and a few possible appointment dates.
Clear from start to finish
A simple process.
A serious standard.
You will know what happens next, what your service includes and what your approved price is before work begins.
I review it personally
I review your answers, photos and any problem areas. If I need more information, I will contact you directly instead of guessing.
Confirm the appointment
We agree on the service, final quote, location and time. Requested dates are not reserved until the appointment is confirmed.
Inspect and approve
When I arrive, we inspect the vehicle together and reconfirm the work and price before I begin.
Complete the detail
I focus on your vehicle and the result we discussed. Quality comes before rushing or stopping constantly for content.
Final walkthrough
You inspect the finished vehicle before I pack up. If there is a reasonable touch-up you want addressed, tell me while I am still there.
Mobile service requirements
What I need from you.
- Access to an outdoor water source
- Enough safe, legal space to work around the vehicle
- Permission to perform the service at the location
- Access to the vehicle and its keys
- Removal of valuables and child seats before the appointment
- Pets kept away from the work area
If the location or weather may create a problem, tell me beforehand. I may be able to work around it, or we can choose a better location or date.
Booking and weather
Simple, fair expectations.
A confirmed appointment requires a 50% deposit. That deposit is applied to your final price, and the remaining balance is due when the service is completed.
Please provide at least 24 hours’ notice if you need to reschedule. Customer cancellations are handled according to their timing and circumstances and may qualify for a partial refund. A cancellation after I have arrived may include a travel charge.
If weather forces Onyx to cancel, you can move the deposit to a new appointment or receive a full refund.
Ready when you are